Event Information Sheet
Time Location Department Responsible Activity
5 pm Arena Cleaning department -Clean arena – mop, wipe seats, dust all facility areas including restroom and exhibition areas, sweep pavements. Ensure the stadium is super clean.
-Place dust bins in strategic points, evenly distributed
-Clean washrooms and distribute toiletries in all the toilets.
Arena Security Department -Ensure security systems work effectively and efficiently. The systems include handheld and door metal detectors, and full-body scanners.
-Searches must be done to individuals bag packs and handbags. These activities will help in preventing prohibited items into the arena.
-Check the functionality of the CCTV cameras. The arena should be on the watch throughout the concert.
-Align oneself in specific duty areas.
-Record all incident information through the arena’s report form
-Confirm eligibility of tickets during entry
Arena Sound system department -Register any outsourced personnel invited to help in setting the systems. They should also pass through security.
-Check and test equipment operation ability. The sound and visual systems should be operational and serve all the individuals in the arena.
-Also, check the lighting system. Should not be too bright but a bit dimer that is friendly to the eyes.
– Confirm artists specific instructions and requirements related to the system and implement it when required during the concert.
Kitchen Catering department -Ensure kitchen facilities and materials are in the available for food preparations.
-Provide snacks such as cookies, cakes, pastries and fruits for the audience. The Post-Malone audience is known to take a lot of snacks than meals.
-Arrange dining tables placing food and drinks strategically for secure and organized service. Remember the audience will be very many; hence, a coordinated strategy will make it simple in serving.
Preserve meals appropriately
Employees and Departments
The staff will be responsible for the post-Malone runaway tour enjoyable experience in the Colonial life arena. The parties include:
Guest Coordinators who will ensure the provision of policies to guests on the direction and places to seat. The post-Malone runaway tour will take place on February 29th 2020. The department is responsible for the coordination of various arena departments.
Cleaning and water Department. The department is responsible for ensuring the arena is clean and ready for the concert. The 18000 seat arena hosts conferences, and concerts for clients all over the world, which needs to take place in a clean area.
Security Department. Post Malone is a full-blown pop artist with the second-largest airplay audience in America. Post-Malone has an audience of more than 25 million who perceive him as creative through his collaborations and work (Barnet, 2019). The number gives the importance of the security department in maintaining order and ensuring organized concert.
The ticket office and issuance. The department is responsible for the preparation and publication of tickets through the website and manual selling.
The Sound system and producer’s department. The post-Malone runaway is a music concert; hence the sound and producer department has an essential role in ensuring the sound is quality just as the audience loves. The concert will consist of a series of live shows from the artist, along with other support personnel.
Catering Department. The concert will start at 8 pm till dawn. The catering department will provide meals, snacks and drinks to the audience and ensure the show is successful will energetic people.
Venue planning involves the coordination of the entire event, but more services and products will make it more satisfying (Kimball, 2019). For example, in the post-Malone runaway tour, even catering services have been provided to make the audience comfortable. The experience and reputation of the inhouse department create positive feedback from the guests after the concert. The arena management provided training to its staff on guest services and crowd management to ensure more quality and efficient services to guests and concert audiences. Emergency planning is also in guests’ training for the safety of both guests and in-house staff.
Barnet, D. (2019). Influencer Intelligence | Influencer Marketing Platform. Retrieved November 25th 2019, from https://influencerintelligence.econsultancy.com/blog/Xm/Case-Study-Post-Malone-x-Bud-Light
Daniel, M., Bogdan, G., & Daniel, Z. (2012). The Use of Event Marketing Management Strategies. Procedia – Social And Behavioral Sciences, 46, 5409-5413. doi: 10.1016/j.sbspro.2012.06.448
Kimball, C. (2019). How to Start an Event Planning Service. Retrieved November 25th 2019, from https://www.entrepreneur.com/article/37892