1-Have you ever had a manager or boss whose leadership disappointed you? If so, explain what made him or her a less than effective leader. If not, describe the most effective manager or boss with whom you have ever worked. What made this person an effective leader?

2-Consider the potential benefits and potential drawbacks of charismatic leadership. In what situations might charismatic leadership be useful to an organization? In what situations could a charismatic leader create problems within an organization? In general, do you believe that charismatic leaders are an asset or a liability? Why?

3-Rank the three types of organizational power (legitimate, reward, and coercive) and the two types of personal power (expert and referent) in order of most to least likely to yield effective long-term results from employees. Defend your ranking.

4-Which influence tactics are more likely to be used by people wielding each type of organizational power (legitimate, reward, and coercive)? Which are more likely to be used by people wielding each type of personal power (expert and referent)? Explain your reasoning.