Answer each in 150 words minimum in your own words. Cite and provide reference(s).

How do companies go about designing products and services?

What are some of the issues with product and services design?

What are some of the differences in designing products for manufacturing and services?

What is operations consulting and how can it help firms to become more efficient?

What are some of the tools used by operations consultants?

How can one execute the tools of operations consulting to improve business processes?