For this assignment, you serve as a business analyst for a company (real or fictitious) in an industry of your choice. Develop a high-level summary of the case. In addition to the high-level summary of the case, your paper should include the following:

• How could the change management be handled differently at Zensar?
• How successful was the implementation of the new technologies?
• How did the technologies improve economic performance within and outside the organization?

Include an introduction, conclusion, and references page.Include at least five scholarly or peer-reviewed articles. Please follow APA format and your paper should be at least 4 pages in length.