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Competetive Profile Matrix, EFE matrix, and IFE matrix

Create a Competitive Profile Matrix, an EFE Matrix, and an IFE Matrix for the company Facebook. Write in APA format. Description and example of a Competitive Profile Matrix, EFE Matrix, and IFE Matrix is below:

The Competitive Profile Matrix (CPM) identifies a firm’s major competitors and its particular strengths and weaknesses in relation to a sample firm’s strategic position. The weights and total weighted scores in both a CPM and an EFE have the same meaning. However, critical success factors in a CPM include both internal and external issues; therefore, the ratings refer to strengths and weaknesses, where 4 = major strength, 3 = minor strength, 2 = minor weakness, and 1 = major weakness. The critical success factors in a CPM are not grouped into opportunities and threats as they are in an EFE. In a CPM, the ratings and total weighted scores for rival firms can be compared to the sample firm. This comparative analysis provides important internal strategic information. Avoid assigning the same rating to firms included in your CPM analysis.

An Example Competitive Profile Matrix

Company 1 Company 2 Company 3
Critical Success Factors Weight Rating Score Rating Score Rating Score
Advertising 0.20 1 0.20 4 0.80 3 0.60
Product Quality 0.10 4 0.40 3 0.30 2 0.20
Price Competitiveness 0.10 3 0.30 2 0.20 1 0.10
Management 0.10 4 0.40 3 0.20 1 0.10
Financial Position 0.15 4 0.60 2 0.30 3 0.45
Customer Loyalty 0.10 4 0.40 3 0.30 2 0.20
Global Expansion 0.20 4 0.80 1 0.20 2 0.40
Market Share 0.05 1 0.05 4 0.20 3 0.15
Total 1.00 3.15 2.50 2.20

Note: The ratings values are as follows: 1 = major weakness, 2 = minor weakness, 3 = minor strength, 4 = major strength. As indicated by the total weighted score of 2.20, Company 3 is weakest overall. Only eight critical success factors are included for simplicity; in actuality, however, this is too few.’

An External Factor Evaluation (EFE) Matrix allows strategists to summarize and evaluate economic, social, cultural, demographic, environmental, political, governmental, legal, technological, and competitive information, illustrated earlier in Figure 3-2. The EFE Matrix can be developed in five steps:

  1. List 20 key external factors as identified in the external-audit process, including both opportunities and threats that affect the firm and its industry. List the opportunities first and then the threats. Be as specific as possible, using percentages, ratios, and comparative numbers whenever possible. Recall that Edward Deming said, “In God we trust. Everyone else bring data.” In addition, utilize “actionable” factors as defined earlier in this chapter.
  2. Assign to each factor a weight that ranges from 0.0 (not important) to 1.0 (very important). The weight indicates the relative importance of that factor to being successful in the firm’s industry. Opportunities often receive higher weights than threats, but threats can receive high weights if they are especially severe or threatening. Appropriate weights can be determined by comparing successful with unsuccessful competitors or by discussing the factor and reaching a group consensus. The sum of all weights assigned to the factors must equal 1.0.
  3. Assign a rating between 1 and 4 to each key external factor to indicate how effectively the firm’s current strategies respond to the factor, where 4 = the response is superior, 3 = the response is above average, 2 = the response is average, and 1 = the response is poor. Ratings are based on effectiveness of the firm’s strategies. Ratings are thus company-based, whereas the weights in Step 2 are industry-based. It is important to note that both threats and opportunities can receive a 1, 2, 3, or 4.
  4. Multiply each factor’s weight by its rating to determine a weighted score.
  5. Sum the weighted scores for each variable to determine the total weighted score for the organization.

Example of EFE Matrix for a Local 10-Theater Cinema Complex

Key External Factors Weight Rating Weighted Score
Opportunities
1. Two new neighborhoods developing within 3 miles 0.09 1 0.09
2. TDB University is expanding 6% annually 0.08 4 0.32
3. Major competitor across town recently closed 0.08 3 0.24
4. Demand for going to cinemas growing 10% 0.07 2 0.14
5. Disposable income among citizens up 5% in prior year 0.06 3 0.18
6. Rowan County is growing 8% annually in population 0.05 3 0.15
7. Unemployment rate in county declined to 3.1% 0.03 2 0.06
Threats
8. Trend toward healthy eating eroding concession sales 0.12 4 0.48
9. Demand for online movies and DVDs growing 10% 0.06 2 0.12
10. Commercial property adjacent to cinemas for sale 0.06 3 0.18
11. TDB University installing an on-campus movie theater 0.04 3 0.12
12. County and city property taxes increasing 25% 0.08 2 0.16
13. Local religious groups object to R-rated movies 0.04 3 0.12
14. Movies rented at local Red Box’s up 12% 0.08 2 0.16
15. Movies rented last quarter from Time Warner up 15% 0.06 1 0.06
Total 1.00 2.58

A summary step in conducting an internal strategic-management audit is to construct an Internal Factor Evaluation (IFE) Matrix. This strategy-formulation tool summarizes and evaluates the major strengths and weaknesses in the functional areas of a business, and it also provides a basis for identifying and evaluating relationships among those areas. Intuitive judgments are required in developing an IFE Matrix, so the appearance of a scientific approach should not be interpreted to mean this is an all-powerful technique. A thorough understanding of the factors included is more important than the actual numbers. Similar to the EFE Matrix and the Competitive Profile Matrix (CPM) described in Chapter 3, an IFE Matrix can be developed in five steps:

  1. List key internal factors as identified in the internal-audit process. Use a total of 20 internal factors, including both strengths and weaknesses. List strengths first and then weaknesses. Be as specific as possible, using percentages, ratios, and comparative numbers. Recall that Edward Deming said, “In God we trust. Everyone else bring data.” Include actionable factors that can provide insight regarding strategies to pursue. For example, the factor “Our Quick Ratio is 2.1 versus industry average of 1.8” is not actionable, whereas the factor “Our chocolate division’s ROI increased from 8 to 15 percent in South America” is actionable. Also, be as divisional as possible, because consolidated data oftentimes is not as revealing or useful in deciding among strategies as the underlying by-segment or division data.
  2. Assign a weight that ranges from 0.0 (not important) to 1.0 (all-important) to each factor. The weight assigned to a given factor indicates the relative importance of the factor to being successful in the firm’s industry. Regardless of whether a key factor is an internal strength or weakness, factors considered to have the greatest effect on organizational performance should be assigned the highest weights. The sum of all weights must equal 1.0.
  3. Assign a 1 to 4 rating to each factor to indicate whether that factor represents a major weakness (rating = 1), a minor weakness (rating = 2), a minor strength (rating = 3), or a major strength (rating = 4). Note that strengths must receive a 3 or 4 rating and weaknesses must receive a 1 or 2 rating. Ratings are thus company-based, whereas the weights in step 2 are industry-based.
  4. Multiply each factor’s weight by its rating to determine a weighted score for each variable.
  5. Sum the weighted scores for each variable to determine the total weighted score for the organization.

Example of IFE Matrix for a Retail Computer Store

Key Internal Factors Weight Rating Weighted Score
Strengths
  1. Inventory turnover increased from 5.8 to 6.7.
0.05 3 0.15
  1. Average customer purchase increased from $97 to $128.
0.07 4 0.28
  1. Employee morale is excellent.
0.10 3 0.30
  1. In-store promotions resulted in 20% increase in sales.
0.05 3 0.15
  1. Newspaper advertising expenditures increased 10%.
0.02 3 0.06
  1. Revenues from repair/service in the store up 16%.
0.15 3 0.45
  1. In-store technical support personnel have MIS college degrees.
0.05 4 0.20
  1. Store’s debt-to-total assets ratio declined to 34%.
0.03 3 0.09
  1. Revenues per employee up 19%.
0.02 3 0.06
Weaknesses
  1. Revenues from software segment of store down 12%.
0.10 2 0.20
  1. Location of store negatively impacted by new Highway 34.
0.15 2 0.30
  1. Carpet and paint in store somewhat in disrepair.
0.02 1 0.02
  1. Bathroom in store needs refurbishing.
0.02 1 0.02
  1. Revenues from businesses down 8%.
0.04 1 0.04
  1. Store has no website.
0.05 2 0.10
  1. Supplier on-time delivery increased to 2.4 days.
0.03 1 0.03
  1. Often customers have to wait to check out
0.05 1 0.05
Total 1.00 2.50

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