Assignment Question:
Comfort Transportation Pte Ltd, commonly known as Comfort, is a taxi company owned by ComfortDelgro Corporation Ltd. With the advent of the sharing economy, Singapore’s taxi industry has been significantly disrupted(see http://www.channelnewsasia.com/news/singapore/new-entrants-turn-the/2214680.html).
i. Using publicly available information and data, propose business goals for Comfort that will address the challenges the company and industry as a whole is facing.
ii. Conduct an organisational training needs analysis to determine the knowledge, skills and attitudes necessary for realizing the business goals proposed in Part (i). Report your findings.
iii. Conduct a task (functional) analysis to determine the observable actions and tacit cogn functions needed for proficiency (and perhaps even excellence) in the identified job tasks. Report your findings.
iv. Conduct individual learning needs analysis to determine the employee’s performance gaps as compared against the findings of the task analysis. Report your findings.
v. Based on the findings of the three (3) levels of training needs analysis conducted, craft the learning outcomes for the training programme to be designed in Assignment 3.
*** ASSIGNMENT PERFORMANCE DESCRIPTORS ***
1. Identification of Business Goals
• There are detailed information and data about the company and industry.
•Business goals are based on analysis of the researched information and data.
•Business goals are S.M.A.R.T.
2. Organisational Training Needs Analysis
• Choice of analysis method(s) is appropriate and well-considered.
•Analysis method(s) is/are applied correctly and constantly checked against the business goals.
•Findings of the analysis are closely related to the business goals.
3. Task (Functional) Analysis
• Choice of analysis method(s) is appropriate and well-considered.
•Analysis method(s) is/are applied correctly and constantly checked against the organisation’s training needs.
•Findings of the analysis are closely related to the organisation’s training needs.
4. Individual Training Needs Analysis
• Choice of analysis method(s) is appropriate and well-considered.
•Analysis method(s) is/are applied correctly and constantly checked against the task analysis.
•Findings of the analysis are closely related to the task analysis.
5. Identification of Intended Learning Outcomes
• Learning outcomes are phrased with an appropriate verb that indicates action to be taken.
•Learning outcomes are critical drawn from the training needs analyses conducted.
6. Mechanics of Writing
• Satisfies the stipulated word count of the assignment requirements.
•In-text citations done according to APA format with little or no mistakes. Referencing follows the APA format but with little or no mistakes. Sufficient and authoritative resources referenced.
** Additional Guidelines **
-1200 Words
-Minimum 8 APA referencing
-20% plagiarism
-1.5 Spacing
-Font: Size 12, Arial Style
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