Write a 265- to 350-word paper that includes the following:

• Describe the type of conflict illustrated in the scenario.
• Identify strategies the manager could use to resolve the conflict between Emma and Isabella to create a supportive climate again.
• Explain how the defensive climate created by the conflict will affect the workplace relationship between Emma and Isabella.
  • Discuss the impact it could have on the other clinic staff and the consumers who use the clinic.