Identify and describe an organization that you feel is successful in maintaining good customer relationships.
Other than offer good service, explain strategies used to help strengthen relationships with customers.
Remember, avoid using a company/product/service examples or references previously used by students who have already posted.
Note!
Please use complete sentences and proper grammar in all postings. Remember to reference at least two external scholarly sources (in addition to the text or course materials) in your initial post. Please use APA Citations – Please Use Google Scholar please. 3 Sources in all.
General requirements:
Do not exceed the word count maximum of 15% allowed for direct quotes. You must paraphrase the information used from external resources.
The minimum word counts are as follows:
Initial discussion post = 250 words
Use of support from external and scholarly sources requirements:
Discussion post = 3 external AND scholarly sources
The textbook is considered a scholarly resource.
Use of Google Scholar
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