1. How has the change in business purpose (i.e. manufacturing vs. service) and the business environment, worker attitudes, and behaviors affected the role of the manager in an organization and how has the theory evolved to cope? Discuss in detail. Be sure to use information from the organizational theory timeline in your answer.
As we saw in theme one the role of the manager has changed from the 20th century to the 21st century, with the manager becoming more people-centric in the execution of their tasks.
2. From this week’s material identify and discuss 5 skills that are unique to the successful manager of the 21st century. Consider in your answer workplace dynamics of new organizations such as the change in organizational structure (flat, horizontal, virtual etc.) and employee expectations for the workplace environment.