In today’s health care industry, the role and impact of consumerism is on the rise. The patient or consumer experience is affected by all stakeholders working and managing in the industry. What are some ideas to build or reinforce patient loyalty? What can doctors do? Nurses? Business and administration staff? (75 words)

We learn how to interact with consumers and better ways to enhance your business to make the consumers feel important and effective ways on how to reach them. Social media revolves around communication these days so it impacts the business and health care setting in major ways. Overall building customer relationships is always the key for a success in any business setting. (your thoughts about this 75 words)