Question:1 (i) Highlight any two staffing and training issues highlighted in the case. (ii) Discuss any three impacts of those issues on the on the stakeholders and performance of the company.

Question:2 Recommend any four training methods and programmes that Talktel Company can use to avoid the problems you noticed in the case.

Question:3 It looks like that the training programmes that Talktel developed are not being that effective. As a company that allocates a major share of its budget for training and development, they should also consider the effectiveness trainings that deliver. Please suggest any five methods that Talktel can use in evaluating training effectiveness.