5. TaoBao’s ___________________has been cited as a main reason for its edge over eBay in China. a. _____ payment system b. _____delivery system c. _____messaging system d. _____packaging system

6. The understanding of how cultural differences across and within nations can affect the way business is practiced is a. Cultural shock b. Cross cultural literacy c. International information d. Cross border planning

The system of values and norms that are shared among a group of people and that when taken together constitute a design for living is ____Culture______________.

8. Abstract ideas about what a society believes to be good, right and desirable are:

a. _____culture b. _____values c. _____norms d. _____society e. _____mores f. _____folkways

Social rules and guidelines that prescribe appropriate behavior in particular situations are: a. _____culture b. _____values c. _____norms d. _____society e. _____mores f. _____folkways

Routine conventions of everyday life are: a. _____culture b. _____values c. _____norms d. _____society e. _____mores f. _____folkways