Question 1

Quality is achieved by meeting scope and by not?

Question 2

There are two types of costs tied to quality. The first is cost to conformance to quality and the second is?

Question 3

There are a number of tools and techniques that can be utilized to plan for quality. All of the following are quality planning tools except?

Question 4

The quality management plan addresses the following three areas; Quality control, quality assurance, and ?

Question 5

These charts show the categorization of problems from largest to smallest?

Question 6

1.

Contracts and grievances with unionized groups are constraints. Additionally, unions are also?

Question 7

This hierarchical chart decomposes the project by the types of resources it contains?

Question 8

A chart that uses the activities of responsibility, accountability, consult and inform?

Question 9

Team development as described by Tuckman only included four stages. The fifth stage added to the forming, storming, norming, and performing stage sequence is?

Question 10

This approach smooths out the conflicts by minimizing the perceived size of the problem. It is a temporary solution but can calm team members.