Answer each question in your own words in 150 words minimum.

• What are the factors and keys influencing product design?
• What are the design differences between manufacturing and service products?
• Why are learning curves important to study?
• How do you create and evaluate learning curves?
• What does TQM mean in business?
• What does the Six Sigma approach to quality management mean for a business?
• Why does statistical quality control lead to improvements in many businesses?
• How do you execute statistical quality control?