Six Sigma Yellow Belt Training – Amazon – Operations Management

Purpose of Assignment

The purpose of this assignment is for students to receive Six Sigma Yellow Belt Training – Executing DMAIC (Define, Measure Analyze, Improve, Control) Six Sigma Quality Improvement (define and measure) projects.

Assignment Steps

Resources: Microsoft^® PowerPoint^®

Select a business: AMAZON

Execute the define phase of the Six Sigma DMAIC project including the following:

Identify CTQs (critical-to-quality characteristics) the customer considers to have the most impact on quality.

Develop a 2-slide Microsoft^® PowerPoint^® presentation, including detailed speaker notes, highlighting the summary in which you describe your work.

Format your assignment as if you would be giving a presentation to senior management.

Click the Assignment Files tab to submit your assignment.

Please note this is a group effort, and this is my part. If you need additional support, please let me know.

References: Jacobs, F. R., Chase, R. (2013). Operations and Supply Chain Management, 14th Edition. McGraw-Hill Learning Solutions. VitalBook file.

** Feel free to use more than one reference.

***I need SUPER DETAILED SPEAKER NOTES! MIN. 200 WORDS